No Dolby Vision through my Onkyo TX-NR787 after latest update.

I am unable to pass Dolby Vision through my receiver after this last update. Everything worked before the update and my other equipment, Oppo 203 and Firestick 4K, passes Dolby Vision.

Anybody else having this issue?

Apple TV 4K, tvOS 12

Posted on Mar 28, 2019 6:13 AM

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65 replies

Apr 25, 2019 3:43 PM in response to blindreaperlp

Just updated to the public beta myself and Dolby Vision is working for me too! Whoot whoot!

Bguzmanjr Author

Level 1

9 points

Apr 25, 2019 5:42 PM in response to blindreaperlp

Same here, hooray!

Vancouver22

Level 8

37,604 points

Mar 31, 2019 4:28 PM in response to Bguzmanjr

I looked at the page saying there was an update.

In any case that was prior to march 25 12.2 Apple update.

Hopefully Onkyo releases another to resolve issues with whatever Apple did. A lot of times other equipment has to play catch up following Apple updates.

Good luck!

RedCarr

Level 1

4 points

Apr 15, 2019 3:50 AM in response to Bguzmanjr

I have the exact same problem. Apple TV 4K-->OnkyoTX-NR787-->TCL P607. I still get Dolby Vision from the Apple TV 4K if I hook it up directly to TV. I called Apple support and got a rude CSA who blamed it on Onkyo. Onkyo blames Apple so I am caught in their loop. Everything worked perfectly in harmony before the Apple TV 4K updated to firmware version 12.2. Two huge giants in technology need to speak with each other to get this fixed!

Bguzmanjr Author

Level 1

9 points

Apr 15, 2019 5:12 PM in response to RedCarr

This is the email I got from Onkyo support.

Hello Ben

I’ve just tried with our TX-NR787 and AppleTV 4K, I was able to pass Dolby

Vision through to the TV. What brand of TV do you have? We have noticed

that some TV manufacturers will enable only the base level Dolby Vision

pass-through which can lead to output issues.

Have you made sure the TV, receiver and AppleTV are all up to date with their software?

Regards

Michael Mangerpan

Technical Specialist

Onkyo USA Corp.

We all know it started with the Apple update. Their ATV4K must still be on an earlier 12 iOS.

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No Dolby Vision through my Onkyo TX-NR787 after latest update.