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sonic936 Author

Level 1

16 points

frequent BSOD appleaudio.sys new Macbook pro

I have recently bought a new MacBook Pro 15" Touch Bar 2.6GHz, i7/32GB/2TB SSD/Vega 20 4GB. When working under win10, I have had 8 BSOD within the last week pointing to AppleAudio.sys

I had a look at the driver and I guess I will not find or get an updated version, since the system has just been setup, everything should be up to date. Searching here in the forum and online has not yielded any similar problems, which is a bit strange. I have already reinstalled the bootcamp drivers, which didn't make any difference.

Any ideas?

MacBook Pro with Touch Bar

Posted on Mar 30, 2019 4:30 AM

Similar questions

40 replies

Jun 16, 2019 4:17 AM in response to sonic936

I don’t mind trying it, but is there a safe source to download the correct driver? I checked the actual Broadcom site and couldn’t locate any. I am not particularly keen on getting them from third-party sites. The only two I currently have available on my computer are 100.10.200.18 and 100.10.459.0, the former of which I rolled back to several days ago. Unfortunately, I just received another blue screen, but this time I could swear it was actually 0x000000827 so I believe I have been receiving both codes for what it’s worth.

As for the audio issue, I have never disabled my apple audio driver, since I believe I have only received a BSOD from that once and it was several months ago. Just thought I’d provide that information.

Loner T

Level 9

59,513 points

Jun 18, 2019 1:27 PM in response to Nguyen-T2

Nguyen-T2 wrote:

Called Apple tech support and didn't get any support because they don't support bootcamp and windows. Told me to call Microsoft.

This is normal and expected behavior from ATS.

Not very happy with how this being handled.

The only way I have reached BC Engineering, is via bug reports, otherwise you will spend fruitless hours and bang your head against the wall.

Loner T

Level 9

59,513 points

Apr 5, 2019 6:59 AM in response to sonic936

I suggest keeping an eye for a few more days. Also, I suggest you create a Bug Report for Apple to follow.

Loner T

Level 9

59,513 points

Mar 30, 2019 6:15 AM in response to sonic936

Very similar to Windows 10 black screen after wake! - Apple Community, which also has the Vega 20.

On 2018 Macs, there are quite a few Windows issues. I suggest talking to Apple Tech Support.

Loner T

Level 9

59,513 points

Apr 30, 2019 5:54 PM in response to Nguyen-T2

There are many others in the same predicament - Frequent BSOD using Bootcamp on bcmpciedh… - Apple Community.

Loner T

Level 9

59,513 points

Jun 4, 2019 3:22 PM in response to frmanager

frmanager wrote:

BSOD generated by applauding.sys

APPLE must fix the driver problem !!!

Please file a bug report at https://feedbackassistant.apple.com/welcome .

Loner T

Level 9

59,513 points

Mar 30, 2019 12:40 PM in response to sonic936

Please post back your conclusions/findings after you your discussion with ATS.

sonic936 Author

Level 1

16 points

Apr 5, 2019 7:04 AM in response to Loner T

Will do, but I would not consider the issue solved, since this means not having any sound in Win 10 :-) I have reported the issue and the current state to Apple, let's see what they come up with.

Apr 10, 2019 5:11 PM in response to sonic936

i had this same issue, and my macbook Pro 2018 crash twice a day since i got it in Dec 2018.

i had i9 2.9GHz 32G RAM with Vega 20 on Windows 10 Pro.

sihun34

Level 1

4 points

Apr 11, 2019 7:29 PM in response to Nguyen-T2

exactly same to me... i9 32g vega20 1tb windows 10 pro

Apr 30, 2019 5:48 PM in response to sonic936

i deactivated this driver and still crashed. so disappointed with this version of MBP!

sonic936 Author

Level 1

16 points

May 1, 2019 11:25 AM in response to sihun34

Did you try deactivating the "Apple Audio Device" ?

May 2, 2019 11:40 AM in response to sonic936

Thanks sonic936!

just rolled back "Broadcom 802.11ac network adapter to version 100.10.330.6" and crossing my finger!

have not deactivate "Apple Audio Device" yet.

May 3, 2019 10:36 AM in response to Nguyen-T2

got thru yesterday without BSOD after rolled back "Broadcom 802.11ac network adapter to version 100.10.330.6"

have not deactivate "Apple Audio Device"

May 3, 2019 4:31 PM in response to sonic936

Crashed twice today on "Apple Audio Device". Going to disable "Apple Audio Device" next.

frequent BSOD appleaudio.sys new Macbook pro