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Apple wallet didn't show most recent transaction

After getting a new Amex card with a new number that was updated on Apple Wallet my most recent transaction did not produce a notification and does not appear as the latest transaction in Apple Wallet even though the transaction went through (I see it on the Amex website and in the Amex app and the merchant gave me a receipt). I restarted my iPhone but that had no effect.

iPhone 8 Plus, iOS 12

Posted on Apr 1, 2019 3:19 PM

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Posted on Apr 1, 2019 3:30 PM

Here is a link I found for that. Using Apple Pay in stores, within apps, and on the web - Apple Support


It is possible that AMEX is preventing access to that information.

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8 replies

Apr 13, 2019 1:30 PM in response to MRBarrett27

This stopped for a while but is now happening again. Usually an Apple Pay transaction sends a notification to my phone and appears as the latest transaction right away. Today the latest transaction, several hours ago, does not appear and produced no wallet notification even though my receipt and the Amex website shows that the transaction went through. Is this what I should now expect from Wallet?

Apple wallet didn't show most recent transaction

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