My WiFi and Bluetooth don’t turn on

i have restarted my phone and done other thing but i can’t turn on my WiFi and Bluetooth. Please help!!

iPhone XS

Posted on Apr 3, 2019 11:27 PM

Reply
1 reply

Apr 3, 2019 11:54 PM in response to Jackcordon22

Are the buttons greyed out or are they normal but when trying to turn on it will not stay on.


If it's the latter you could try a Forced Restart.


Force restart iPhone - Apple Support


For the first see if "Reset Network Settings" resolves, go to Settings>General>Reset, you will not loose any data or content but will need wifi passwords again so you can reconnect to your wireless system.


If neither work then I would book a Genius appointment because you may well have a hardware issue. You could try Restoring as New if you have a computer (or if not "Erase All Content and Settings") but be aware all data will be lost.

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My WiFi and Bluetooth don’t turn on

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