Why do songs become unavailable on Apple Music?

Hi all


Having some issues with Apple Music. I get the message "This song is not currently available in your country or region" when it's added to a playlist. However, searching for the song in Apple Music allows me to play it.


The playlist is fine on iTunes on MacOS, don't have any issues playing from there. I haven't changed region, but I have just re-subscribed to Apple Music after having about a year off from it.


Any ideas?


[Re-Titled by Moderator]

iPhone XR, iOS 12

Posted on Apr 5, 2019 5:06 AM

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Question marked as Top-ranking reply

Posted on Jun 20, 2019 9:22 AM

OP and everyone else having this problem, I think I may have fixed it. I was having the same issue. The song is having an issue in how it saved to your library for some reason. I fixed it by doing the following:

Go to the Songs section of your Library.

Find the problem song and delete it from the library.

Re-add it to your library/any playlist.

It should now be playable.


I don't know why this happened, or how this song came to be saved in my library because I'd never actually added it. But lo and behold, it was there and causing the problem.

163 replies

Apr 18, 2020 8:19 PM in response to lloyd_634

I just purchased music, it plays on my MacBook, a few of the just-purchased songs are greyed-out On my iPad and will not play due to “This is not available in your region” error. This is music I have just purchased. The irony is that with one album, 3 of the 21 songs do play (from the same artist/producers) - I presume it’s a iOS issue and not an actual regional issue. I would prefer going about my business but instead I’m here on this forum at 05h19, not right.

May 26, 2020 1:56 AM in response to lloyd_634

Just tried to transfer music files to new ipad Pro . Lots of greyed out songs. Deleted all Music and app

Restarted ipad . Used Imazing . and put in Airplane mode. Voila No greyed out music so far. It may be an issue with checking song names with apples data base . No contact .No issue. Intersted to see if it works for others.

Apr 27, 2019 7:21 PM in response to Sharesnacks

I didn’t even sign up for Apple Music, never will pay for such a ridiculous thing, and I still have a similar issue. I was listening to iTunes on my IPhone, when a song just stopped playing on my iPhone. So I try to reopen iTunes. It has vanished, along wt 3500 of my songs.


I go into App Store, and learn that the iTunes app, is now called Apple Music. So I download it. I open it and most of my music has returned.


Still a couple hundred tracks now say out of country or region. Some of the music is obscure, but none of it is foreign. For example only 8 of the 13 Angus & Julia Stone tracks from their self titled Album will play. Yes there originally from Australia, but there now fairly we’ll known in the States, and why were 5 songs cut. There not singing Iraqi folk music. Still who cares if they are.


I downloaded the songs from my $1000 iMac. I’m not playing online using your goofy cloud., so why should being an out of the area song even matter. Jeeze!

Feb 3, 2020 7:31 AM in response to greenmind

I did and, alas, it sometimes changes the songs that will not sync, but still gets confused and any albums that started with problems still have problems.


I believe it's probably a nightmare for Apple's engineers - they're having to deal with two operating systems with songs that both match and sometimes don't match an enormous database, that pulls from and sometimes adds to, and matches and sometimes doesn't match the complex infrastructure of each user's library.


The thing I don't understand is why everything seems to work perfectly on my Mac and not on my [sometimes brand new] iOS devices.


Weird.

Mar 15, 2020 3:42 AM in response to lloyd_634

Im trying to listen to some music too ( Pay Money to My Pain - Remember the Name Album ) However its not available in my country, but the rest of their albums are? What is up with that? Region locking for contents is so annoying. Specially when i can listen to this album using Spotify. I'm definitely considering on going back to Spotify after learning about these region locks on the apple music.

Mar 15, 2020 8:34 AM in response to Markuziii

I guess it's just to do with Apple not knowing how to deal with so many users, libraries, licences, nations etc that occasionally it gets buggy. Google Play has had similar problems, Spotify less so, but it doesn't seem to have the same syncronisation with old libraries. They'll get through it eventually, but it's a problem Apple has at the moment and things will come and go, at least for a while. Best thing I can say is if you really love something, buy it and back it up to Google Play -it's free and you can put your Apple Music purchases there until Apple is happy for you to access them again.

Apr 24, 2020 11:35 PM in response to lloyd_634

I purchased an older song on itunes on my macbook pro. it played fine. on my iphone i couldnt play it with the error this discussion is titled. im on same network (no vpn), makes no sense. i really hate apple. microsoft in the 80s was bad but apple today is worse. why am i not on android and using linux everywhere. im stupid, so im posting here. i want my money back apple, you suck!!!!

Apr 6, 2019 4:58 PM in response to lloyd_634

Tracks on an older playlist may have been edited (possibly only the meta data or lyrics text) to a new version on Apple Music, thereby invalidating the old version. You can delete the old track from the list and add the new version from Search to update your playlist.


Tracks that were once available, may have been retracted by the artist or their record company, temporarily or permanently, for all regions or for selected regions. The availability of tracks can change over time.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why do songs become unavailable on Apple Music?

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