Why do songs become unavailable on Apple Music?

Hi all


Having some issues with Apple Music. I get the message "This song is not currently available in your country or region" when it's added to a playlist. However, searching for the song in Apple Music allows me to play it.


The playlist is fine on iTunes on MacOS, don't have any issues playing from there. I haven't changed region, but I have just re-subscribed to Apple Music after having about a year off from it.


Any ideas?


[Re-Titled by Moderator]

iPhone XR, iOS 12

Posted on Apr 5, 2019 5:06 AM

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Question marked as Top-ranking reply

Posted on Jun 20, 2019 9:22 AM

OP and everyone else having this problem, I think I may have fixed it. I was having the same issue. The song is having an issue in how it saved to your library for some reason. I fixed it by doing the following:

Go to the Songs section of your Library.

Find the problem song and delete it from the library.

Re-add it to your library/any playlist.

It should now be playable.


I don't know why this happened, or how this song came to be saved in my library because I'd never actually added it. But lo and behold, it was there and causing the problem.

163 replies

Apr 27, 2019 11:00 AM in response to Urquhart1244

Quite frankly the second part of your answer is quite absurb. Suppose your in France, buy a bottle of wine, put it in your suitcase, and bring it home. Suddenly the bottles are recalled. Not because there is glass in the bottle, and not because the wine is poisoness, but instead simply because the maker of the wine decides they weren't paid enough by the stores that sold them.


Yes, I'd like to see the winery get you to return the bottle, especially if you already drank it.


Still Apple Music and iCloud, have sort of solved that problem. Paying for music, we can't listen to, is just another example of the music industries, and apples greedy hand.

Apr 27, 2019 7:21 PM in response to Sharesnacks

I didn’t even sign up for Apple Music, never will pay for such a ridiculous thing, and I still have a similar issue. I was listening to iTunes on my IPhone, when a song just stopped playing on my iPhone. So I try to reopen iTunes. It has vanished, along wt 3500 of my songs.


I go into App Store, and learn that the iTunes app, is now called Apple Music. So I download it. I open it and most of my music has returned.


Still a couple hundred tracks now say out of country or region. Some of the music is obscure, but none of it is foreign. For example only 8 of the 13 Angus & Julia Stone tracks from their self titled Album will play. Yes there originally from Australia, but there now fairly we’ll known in the States, and why were 5 songs cut. There not singing Iraqi folk music. Still who cares if they are.


I downloaded the songs from my $1000 iMac. I’m not playing online using your goofy cloud., so why should being an out of the area song even matter. Jeeze!

Jun 17, 2019 4:17 AM in response to lloyd_634

This is just getting ridiculous. I just downloaded a compilation album and certain tracks were greyed out with this error. So I then search for the actual track from the artist and it plays fine. So it’s a bug nothing to do with artist rights or changing playlists. Below is what you get when you play Bill Withers - ain’t no sunshine.


And here it is playing from a bill withers search ..

Jul 21, 2019 2:08 AM in response to lloyd_634

It’s very simple. Apple is a quasi trillion dollar company. Not content being so rich, they want to get richer still. So they are preventing users from playing on their iPhone any music which was not actually bought on the iTunes Store .


Even if you have a CD at home and have copied it onto your iTunes, it will not play on your iPhone.


There is only one way around this; Change the titles of the songs, albums on your iTunes so that I tunes doesn’t recognise it any longer. That worked for me.

Aug 21, 2019 9:35 AM in response to aggressivility

DyreLogan wrote:
I’m having this issue as well. In fact, I’m getting rather tired of seeing this on practically every single album I add. This is Vince Gill’s brand new album which I am available to purchase in my region but for some reason some of the songs are not available in my region? What is this? I’m not buying that some songs on the same album are available while some aren’t? What is it about those songs that cause it not to be available in certain regions?

It is entirely possible that some of the songs have copyrights that are owned by different entities. Those entities may, for a variety of reasons, not allow streaming.

Aug 21, 2019 10:29 PM in response to bbattle87

I still have support on my brand new iPad Pro so I went ahead and called Apple. It’s not an Apple issue, it’s the recording studios that tend to give “a taste” of music which in turn encourages people to buy the albums that have limited songs on them in Apple Music or other streaming services. Had I known this I wouldn’t have paid for a streaming service. Seems like this is happening more and more and pretty soon we may see very limited albums on Apple Music and other streaming services so that people actually buy the albums they want. I hope this doesn’t happen because I’m still getting a deal paying 15 bucks a month for family sharing and having 5 people on my account listening to what they want. I’m just going to start deleting albums that are incomplete. It’s like Netflix offering seasons of a tv show but not including all the seasons, and very often are the last several seasons so you miss the first half of the series. It’s actually pretty dumb to offer us a series when we want to see it from the beginning. And it’s dumb to offer us a couple songs from our favorite artists trying to get more money from us by buying the album. But I suppose it’s not all too bad. I just don’t see paying full price for a digital copy of music at a lower bitrate then the actual CD with that quality sound and you get the packaging for the same price. I feel the same about digital movies. Shouldn’t have to pay full price for new movies because we aren’t getting the packaging or the Blu-ray/4K/dvd included at the same price.

Oct 7, 2019 9:24 AM in response to paulsp1

I was told by an Apple rep that the rights have changed on some songs either by the record companies or the artists. This makes no sense as the issue of “grayed out” songs happens with only certain cuts on any given CD and not the entire CD. This seems unlikely as with other brands if electronics this does not happen. So the explanation of @music rights” seems to be a moot point.


im going to try to resume my two devices. Thanks for your suggestion.

Nov 2, 2019 7:24 AM in response to dennis wfrombasking ridge

I don't think Apple is taking the problem seriously since its been going on now for a long time. I only lost a couple of songs that reappeared when I re-synced (never lost them in iTunes on the PC) but my library is 1400 songs deep, don't have time to verify on the phone that they're working. Not a problem we should have to be worrying about. And yes all my songs came from CDs except for probably 2 dozen or so from Amazon digital download. Of which one of those is one that failed.

Dec 1, 2019 4:02 AM in response to lloyd_634

Answers stating this is due to songs being updated or withdrawn from Apple music by the artists are incorrect. I am a composer who has uploaded numerous original works to iTunes and then placed them physically on the iPhone, along with other artists work from purchased CDs. Apple does not let me listen to many of my own compositions on the iPhone, giving me this absurd error message. This is a bug, pure and simple, that Apple needs to fix immediately.

Feb 3, 2020 1:44 AM in response to bbattle87

One other concluding remark here,


I's like to reiterate that this is an IOS problem. Apple Music app on my Mac works fine - I have no problems beyond a few purchases expiring, but there's really not much anyone can do about that.


For me, it's the inability to download things despite them being synced on my iphone or ipad, despite those things already existing on the cloud (pre-purchased and synced) and being available and playable on Apple Music via subscription.


Previously itunes match-synced downloads can't be removed without being deleted from library altogether. It's like the bugs are getting worse and worse.


This image below is really typical - this Basement Jaxx album is available to stream on Apple Music, I had this problem because I owned the CD and old syncs needed to be fully removed from library to free up space, and now - from Apple Music - I can't re-add it and download despite paying a subscription service.



Other occasions, it just says things 'aren't available in your region'. No bug fixes seem to have been attempted at any stage - it's been like this for well over a year.

Apr 18, 2020 8:19 PM in response to lloyd_634

I just purchased music, it plays on my MacBook, a few of the just-purchased songs are greyed-out On my iPad and will not play due to “This is not available in your region” error. This is music I have just purchased. The irony is that with one album, 3 of the 21 songs do play (from the same artist/producers) - I presume it’s a iOS issue and not an actual regional issue. I would prefer going about my business but instead I’m here on this forum at 05h19, not right.

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Why do songs become unavailable on Apple Music?

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