Why do songs become unavailable on Apple Music?

Hi all


Having some issues with Apple Music. I get the message "This song is not currently available in your country or region" when it's added to a playlist. However, searching for the song in Apple Music allows me to play it.


The playlist is fine on iTunes on MacOS, don't have any issues playing from there. I haven't changed region, but I have just re-subscribed to Apple Music after having about a year off from it.


Any ideas?


[Re-Titled by Moderator]

iPhone XR, iOS 12

Posted on Apr 5, 2019 5:06 AM

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Posted on Jun 20, 2019 9:22 AM

OP and everyone else having this problem, I think I may have fixed it. I was having the same issue. The song is having an issue in how it saved to your library for some reason. I fixed it by doing the following:

Go to the Songs section of your Library.

Find the problem song and delete it from the library.

Re-add it to your library/any playlist.

It should now be playable.


I don't know why this happened, or how this song came to be saved in my library because I'd never actually added it. But lo and behold, it was there and causing the problem.

163 replies

May 26, 2020 1:56 AM in response to lloyd_634

Just tried to transfer music files to new ipad Pro . Lots of greyed out songs. Deleted all Music and app

Restarted ipad . Used Imazing . and put in Airplane mode. Voila No greyed out music so far. It may be an issue with checking song names with apples data base . No contact .No issue. Intersted to see if it works for others.

Apr 6, 2019 4:16 PM in response to lloyd_634

I am having this same issue and it's driving me nuts. I've NOT unsubscribed from Apple Music at all. I've had it constantly for about 3 years and there is no issue with my account. I've noticed the songs that it won't download to my phone, but will populate ( albeit grayed out and gives me the "cannot play in your country or region" error when I have NOT left the US or changed any of those settings) in the music app, are songs that are remixes of songs I've downloaded from the artist legally, but outside iTunes. The files are compatible, but what's weird is even older files I've never had issues with won't download to my phone.


The songs will play in iTunes just fine though. This is so irritating! I just want to play my music on my phone!

Apr 22, 2019 7:30 PM in response to Urquhart1244

Thanks for responding. I've had this issue for about 3 years - it impacts 45 of my songs on my "top 100 songs of all time" playlist. Most of them were ripped from CDs I own ... and the other songs on those albums are never impacted. After digging into this one evening I noticed the "last modified" date on the impacted songs is later than the other songs on the album from which they came. Why does a later modified date or updated meta data cause the iphone to refuse to play a track? This seems like a bug in their copyright protection efforts.


Is your suggestion I need to delete those 45 songs and re-rip them from my CDs? Any idea as to which meta data field might trigger this bug? Thanks!

May 1, 2019 6:04 AM in response to Sharesnacks

I thought that perhaps I could have also been using an old appleid. So I logged out, and tried logging back in with my current id. Now it simply says "unable to turn on home sharing." I am using the correct information. I then tried to sign in wt the wrong info, and it says incorrect pasword, but when I try wt the right info it just gives me the above mesage. Any idea why?

May 1, 2019 4:00 PM in response to greenmind

glad you’re making progress. I have a hunch though that if you successfully troubleshoot the home sharing, you might also resolve any underlying issues. You’d think the home sharing would be unrelated, but in my experience resolving strange anomalies (that you can easily determine your trial and error success) sometimes resolves bigger problems which are more complex. Just sayin’ :)

May 4, 2019 9:12 AM in response to GS340

GS340 there are several fixes in this thread. I don't know which one wil work for you, because like all mac problems nowadays, what looks like the same problem, rarely has the same answer.


I also miss Tower Records, but smaller record stores are popping up everywhere. Also ordering Vinyl & CDs is quick, and fairly simple online. Thankfully we're are all not forced to purchase, lossy & low quality mp3's ... yet ...


Jun 3, 2019 3:03 PM in response to lloyd_634

Take a look over this thread. There are at least a dozen different solutions, that users had to discover on there own. No two are the same, and this problem has even stumped the Apple Store. How can this be even be possible, unless either different phones were sold, or varying updates were downloaded. Now I'm not going to outright say that this occurred because Apple is trying to push there music service, but it happened for some reason, and only Tim C. knows why.

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Why do songs become unavailable on Apple Music?

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