Move Activity Ring not closing after using Garmin Connect
Seems like this was asked before, but did not see where it was answered so asking again.
I have an iPhone XR, Apple Watch Series 3 with cellular and Garmin Vivoactive HR. I run with the Garmin and my iPhone. The Apple Watch is in the car when I am running.
I have started using the Garmin Vivoactive HR to track my runs. It works great for runs, but does with close the Move Activity Ring after completing a run. It does, however, close the exercise ring. The data is written to Health from Garmin. It does not close the move ring but recognizes that I have moved. All categories are checked for Garmin Connect to sync to Apple Health. Can you please tell me if I missing any steps.
I sent an email to Garmin Support, but the response I got from them did not help because I don't see it being a Garmin Connect issue.
Hello Sandeep,
I'm very sorry but we do not support anything further than helping connect your Garmin Connect mobile account to sync with your Health account.
I don't even know what the Move ring and the Exercise ring are.
Thank you for choosing Garmin,
Chris
Product Support
Garmin International
Screenshot that may help
Thank you,
Sandeep.
iPhone XR, iOS 12