Does the new Screenshot app work for you?
Because it crashes when I try to do anything more complicated than take a screenshot. The app is then unavailable until I restart my Mac. Every time. Is this normal?
iMac with Retina 5K display, macOS 10.14
Because it crashes when I try to do anything more complicated than take a screenshot. The app is then unavailable until I restart my Mac. Every time. Is this normal?
iMac with Retina 5K display, macOS 10.14
Thank so much. CleanMyMac is gone and everything is working smoothly. (TBH I think it always was - it was just running so smoothly I didn't realise it was running at all. *blush*) But at least now I know I can live without CMM throwing my stuff in the trash every couple of weeks ^^
The first thing you need to do is uninstall CleanMyMac. It is known to cause all sorts of issues. Test after uninstalling. Hopefully it hasn't already damaged your OS.
Get rid of Clean My Mac.
Well, Grab could not create screen recordings for one thing.
Post an EtreCheck report for evaluation.
Use the Additional Text icon to paste in the report.
No it's not normal. What are you referring to by "anything more complicated"?
Welcome.
Macs do not need cleaning/maintenance programs.
Today, it was my attempt to make a screen recording. The app is now unresponsive. There is no way to force quit it or use it.
I don't remember what has caused it to crash previously, I just know it crashes with a frequency Grab never did and wondered if anyone else had similar problems in case it might give me a clue about why it works so poorly for me.
Thanks for the link. Much appreciated.
Really? OK. Thank you
Is there anything I should use instead or will my Mac run itself without maintenance?
You're welcome.
Does the new Screenshot app work for you?