Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
When I try to change my apple id from mac.com to iCloud.com, I get an error message: "This email address is not available. Choose a different address." However, the only two options are mac.com, which I can't get emails on, and iCloud.com, which shows as my alias.
If you have created 'email aliases' (additional addresses) you can't make one of those into an Apple ID.
You should be able to sign in with the main @icloud.com address (the one with the same text before the '@' as the @mac.com address) anyway (it's effectively the same as the @mac.com version), but also you should be able to change to that at https://appleid.com
You say you 'can't get emails' on the @mac.com address: if you are getting emails on the @icloud.com version you should also get them to the @mac.com address. There should be no problem using the @mac.com address as your ID - this dates from the days of DotMac and the @me.com and@mac.com versions were added as MobileMe and then iCloud came along as replacements.
If you continue to be unable to either receive emails to @mac.com or change the ID to the @icloud.com version you should contact Support: https://getsupport.apple.com
If you have created 'email aliases' (additional addresses) you can't make one of those into an Apple ID.
You should be able to sign in with the main @icloud.com address (the one with the same text before the '@' as the @mac.com address) anyway (it's effectively the same as the @mac.com version), but also you should be able to change to that at https://appleid.com
You say you 'can't get emails' on the @mac.com address: if you are getting emails on the @icloud.com version you should also get them to the @mac.com address. There should be no problem using the @mac.com address as your ID - this dates from the days of DotMac and the @me.com and@mac.com versions were added as MobileMe and then iCloud came along as replacements.
If you continue to be unable to either receive emails to @mac.com or change the ID to the @icloud.com version you should contact Support: https://getsupport.apple.com
Thank you for your reply. I had to contact Support. Emails to mac.com came back as an error and didn’t go to iCloud.com. For whatever reason, my primary email was not authenticated and once that was done I was able to make the necessary changes.
can't choose alias as apple id
