I want to refund

Last night all of sudden i see a receipt appears on my E mail that mentioned i purchased iTunes music!

I’m trying to get my refund and i don’t see an option!

iPhone XR, iOS 12

Posted on Apr 20, 2019 5:55 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 20, 2019 6:20 PM

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


You can use the following instructions to determine if it is a real charge, what it is for, and to report a problem: Request a refund for an App Store or iTunes Store purchase - Apple Support


Also see: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support

and

View, change, or cancel your subscriptions - Apple Support


6 replies
Question marked as Top-ranking reply

Apr 20, 2019 6:20 PM in response to adel149

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


You can use the following instructions to determine if it is a real charge, what it is for, and to report a problem: Request a refund for an App Store or iTunes Store purchase - Apple Support


Also see: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support

and

View, change, or cancel your subscriptions - Apple Support


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I want to refund

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