Hi, I have paid in app store for a course called deeplearning.ai in coursera, 49€, but there was error with Apple sending coursera the payment, so my access was revoked after free trail. It meas the subscribtion doesn't work at all, So I'd like to request the refund. Could you help me to let me get the refund?
iPhone XS Max, iOS 12
Nobody here can do this for you because we are just users like you, not Apple. You need to contact Apple. Subscriptions are not included in documents discussing refunds but if it is a special circumstance you can explain why you think you should get a subscription refund.
I already provided these links in the German forums (I presume since you mentioned Euros that is where you are):
iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions --> https://www.apple.com/emea/support/itunes/contact.html
understand. thanks a lot! already sent the issue to the contat page.
request a refund because the subscription doesn't work.
