Safari "Preferences" and other menu items are greyed out

Force quit, restart, shift open do not work.

This isn't about the greyed out homepage thing.

MacBook Pro 15", macOS 10.14

Posted on Apr 23, 2019 7:05 AM

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Question marked as Top-ranking reply

Posted on Apr 23, 2019 7:20 AM

Also try setting up another admin user account to see if the same problem continues.


Isolating an issue by using another user account 


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin


Etrecheck – System Information

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Safari "Preferences" and other menu items are greyed out

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