You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

mixbuilder application and safari extension???

I was working on my computer when all of a sudden a window opens indicating something was installed and I was to click ok. However, the cursor was locked up and I had to shut down my computer. There was also something about a Safari extension called MixBuilder. When I restarted the computer, I found an extension in Safari and an application installed called MixBuilder. I deleted both. Has anyone else run into this?

MacBook Pro 15", macOS 10.14

Posted on Apr 23, 2019 2:45 PM

Reply
Question marked as Top-ranking reply

Posted on May 10, 2019 2:04 PM

Original poster here. It has been over 2 weeks since my incident with mixbuilder, and I thought that I would report that simply trashing the application and uninstalling the safari extension seems to have been sufficient in removing this intruder from my computer. (The other stuff I did at the suggestion of repliers was after the fact.) There have been no further incidents. I have no idea where it came from (I try to be very sensible about what websites I visit and what emails I open, and sometimes use "private windows" in Safari, but otherwise make no extraordinary efforts to guard against intruders beyond the regularly recommended Apple routines). It would be nice to know how it got on my computer, just to satisfy my curiosity. And it has certainly been an experience being involved in the discovery of a new malware/intruder/whatever-it-is.

33 replies

mixbuilder application and safari extension???

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.