"Apple Media Services Terms and Conditions have changed" Preventing App Downloads & Updates

I am trying to update some apps and download a new one, but everytime I try to do this, I'm met by this prompt:



I am able to view and accept the new Terms & Conditions, however immediately after I press 'Accept', the prompt in the photo just reappears, leaving me stuck in a loop and still unable to download/update anything. I have tried restarting the phone as well as signing in and out, but nothing has worked. Is anyone else experiencing this, and is there any fix?

iPhone 8, iOS 12

Posted on Apr 24, 2019 9:10 PM

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Question marked as Top-ranking reply

Posted on Apr 25, 2019 3:24 AM

I have the same issue, but I found a way around it. It's a bit slow, but worked for me. I updated my apps one at a time, when it prompted the "Terms and Conditions" pop-up I pressed "Cancel" and tapped the "Update" button again after which the App updated successfully.


This solution does indeed work. Thanks!

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147 replies

Apr 25, 2019 12:41 AM in response to tokkii

Easy guys . . .


Since apple is putting all the efforts in designing a massive update known as iOS 13 therefore they are updating their terms and conditions on all the devices. Most of you guys would be facing this problem on their all devices including Macbooks.


Apple is continuously releasing the beta version of iOS 12.3 for registered developers to test and mark the issue if they face.

Lets hope this bug of "Apple Media Services Terms and Condition Changed" will reach to Apple soon and they will fix this as soon as possible.

Apr 25, 2019 1:53 AM in response to tokkii

I am in Japan and several hours ago I was trying to download apps and buying a song on iTunes store and now stuck in this endless loop. Is this happening globally? I read similar posts from some countries.


I have tried signing out my apple ID, changed to cellular network, changed the wifi network, restarted my Iphone several times and still nothing works.


It would be best if Apple address this issue from yesterday.

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"Apple Media Services Terms and Conditions have changed" Preventing App Downloads & Updates

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