"Apple Media Services Terms and Conditions have changed" Preventing App Downloads & Updates

I have the same issue, but I found a way around it. It's a bit slow, but worked for me. I updated my apps one at a time, when it prompted the "Terms and Conditions" pop-up I pressed "Cancel" and tapped the "Update" button again after which the App updated successfully.

This solution does indeed work. Thanks!

Only press one App to update and as soon as you are greeted with the prompt, hit Cancel. You may have to do this for 2-3 times but eventually the prompt goes away and the app gets updated. I had to press update button one at a time for all the apps needing update but this worked for me.

Here is a possible solution!

This happens when apple release its new T&C yesterday, which might prevents you from using multiple account in one App Store.

Firstly, make sure all your apps are got from the same apple ID, if not, you might encounter the T&C Loop problem. You can uninstall the apps from other apple IDs, and get it again from your preferred apple ID again. This fixes my problem, the T&C only appears once.

turn off iTunes & App Store under the Face ID & Password settings on IOS and it works

I contacted support this eve, Eastern Australia time, and they said at 6:43 PM:

’Thank you. We have received reports of this today at Apple. Our engineers are currently investigating this and are working diligently to resolve the issue as quickly as possible. I would recommend attempting to try again in a few hours. How does this sound to you?’

I have the same issue, but I found a way around it. It's a bit slow, but worked for me. I updated my apps one at a time, when it prompted the "Terms and Conditions" pop-up I pressed "Cancel" and tapped the "Update" button again after which the App updated successfully.

This is the reply i got from their Support... hope they can fix it soonest possible.

"I understand that you are unable to install the apps even after accepting the updated Terms and Conditions. I have provided the necessary information below.

Upon checking here, it appears that there’s currently an ongoing server issue as indicated related to accepting Terms and Conditions on the iTunes Store.

Rest assured that our Engineers are currently working to resolve this issue, so as for this matter, we strongly suggest that you check the system status page from time to time to check when these issue is already resolved."

I kept agreeing to terms and condition for around 15 times and then clicked cancel and then again clicked on install and it worked.

i tried installing one more app to verify the above approach but this time it worked on 5th or 6th attempt.

you guys can try your luck too.

A temporary solution for updating apps:

Click Cancel first, then click any Update.

The same problem in Belarus.

I was able to update my apps, it just took 3-5 times to press "Agree" for each update. But with downloading new apps it doesnt work. This loop looks endless. I don't have so much patience in me.

I was at the official store and guy from Technical support tried to help me, but the only option which worked was that he signed in with his ID on my iPhone. The download started without problems.

I am sure, that they are working right now to resolve this problem. At least I hope so.

iPhone 8, iOs 12

I am experiencing the same issue here in Greece. I was able to update my apps by hitting “Cancel” after the prompt and retrying the update, but I can’t download any new apps or complete any in-app purchases due to the loop.

I tried everything from force restarting and signing in and out both on the phone and on iTunes but nothing works.

It’s really frustrating as I don’t see support even acknowledging the issue or replying to your thread. Let’s all hope they fix it soon...

Hi, There may be a solution for this: just left the screen term & condition open in the phone for 15 minutes then change to another iTunes account.

another option: click cancel, try to update again and click cancel again.

i already contact App store support and the person mentioned that their engineering team are working on this issue. She had no idea when it will be resolved tho

Hi, I'm having the same problem. Were you able to fix it?