"Apple Media Services Terms and Conditions have changed" Preventing App Downloads & Updates

same problem, annoying

Next epic reply from suppot

It looks like this issue is actually under investigation by Apple at this time. Our Engineers are working very hard to get this resolved for you!

I love my ipad, but god this would never happen with google play.

This isn't even the first time something like this happened, like I had to talk to support just to enable credit card purchases on my device.....

I've been on the phone with Apple Support from Singapore and apparently they have no way of resolving this, so the latest suggestion was "turn off your wifi and router" and wait for 30 mins and reconnect.!!!! WTF???? 30 Mins? What planet are you on? (and literally asked her that question!!) I said, you could ask me to reset my wifi router and restart my device, but to ask for me to wait 30 mins is ludacris and no technology support in the right mind would even ask of this.

What a Joke!!!!

I am in Singapore and I have the same problem with my laptop and iPhone, this conditions to accept loop is very frustrating

I tried 2 solutions that did not wok:

Solution 1 :

1. Disconnect from iCould and App Store on my iPhone
2. Shutdown phone / Start Phone
3. Reconnect to iCould and App Store on my iPhone

Solution 2 :

1. Disconnect from iCould and App on my macbook pro
2. Shutdown macbook / Start macbook
3. Reconnect to iCould and App Store on my macbook pro

I just bought my iPad PRO last night and successfully installed some apps but this morning I'm having also the same T&C loop problem.

makes me think i made a wrong choice of buying your product, Apple.

I contacted support this morning and gave them this thread link to explain the problem...

Unfortunately, they don't seem to be aware of that, asking me to reboot, sign out and in, restore the iphone....

Just wanted to hear, hey! we are aware of that and working on it... but.... no.

Having the same problem as well...

Stuck in this loop for both my iPhone and MacBook Pro!

Logged out and login the account didn't work for me.

During one of the loops, a message popped up and said "We've run into a problem"

Iam in indonesia, i can update but cant download new app, everytime i tried to download it show the endless loop.

Tried above method about installing apps from different id but didnt work either.

Please apple make sure ur employe fix this before they take early leave for endgame.

I dont know about others, but I updated Netflix app and Google maps app on my Iphone just fine. It was when I used Face ID to authenticate the download or the purchase then this Terms and Conditions loop starts. Honestly it is annoying that this kind of Hiccup happens to Apple. This is not some troubles after software updates, which many companies will face, but only the Terms and Conditions bug which somehow halt a download activity in the App Store.

Having the exact same issue here in South Korea as well. Seems like the issue is worldwide and this is freaking annoying and frustrating.

Cancelling on the prompt doesn't even work on my end. NOTHING works.

First they mess up expectations of their keynote address by shifting into some sort of a "media service company" from an innovative software & hardware company and now this?!

Solution suggested from apple support !!!!!!!!!!!!!!!!!!!!!!!!!!!!!

•Resets all of your device’s settings like Wallpaper, Sounds, Display & Brightness, Background App Refresh, Date & Time, and more.

•Resets Wi-Fi credentials in all iCloud Keychain devices that use the Apple ID if iCloud Keychain is turned on.

•Removes all of your previously used Wi-Fi networks and passwords.

•Removes your Apple Pay cards.

•Deregisters your device from iMessage and FaceTime.

•Removes your Touch ID & Passcode.

•If Restrictions are turned on, it resets all of your restrictions.

•Removes Face ID.

•Resets accessibility settings.

•It removes your encrypted backup password.

Contacted apple support as I was having the same issue. All they could tell me was “sign out, and then sign in again. Does your iPhone have the latest iOS?” Obviously it didn’t work, apple support couldn’t provide a definitive solution. What gives, Tim Apple?

Hi. That's not the case. I do not have apps installed from any other Apple ID/s, still I am getting the T&C acceptance message prompt. I guess there is some glitch with the App Store which is causing this.

I'm also experiencing this problem. Any solution you have done? Always prompt to agree on terms and condition