"Apple Media Services Terms and Conditions have changed" Preventing App Downloads & Updates

Having the exact same issue here in South Korea as well. Seems like the issue is worldwide and this is freaking annoying and frustrating.

Cancelling on the prompt doesn't even work on my end. NOTHING works.

First they mess up expectations of their keynote address by shifting into some sort of a "media service company" from an innovative software & hardware company and now this?!

Me too! I thought I was the problem because I switch from the German to the American store...but guess not!

I went to an authorized seller and they have no clue what's going on and I was the first to have issues....ugh

Solution suggested from apple support !!!!!!!!!!!!!!!!!!!!!!!!!!!!!

•Resets all of your device’s settings like Wallpaper, Sounds, Display & Brightness, Background App Refresh, Date & Time, and more.

•Resets Wi-Fi credentials in all iCloud Keychain devices that use the Apple ID if iCloud Keychain is turned on.

•Removes all of your previously used Wi-Fi networks and passwords.

•Removes your Apple Pay cards.

•Deregisters your device from iMessage and FaceTime.

•Removes your Touch ID & Passcode.

•If Restrictions are turned on, it resets all of your restrictions.

•Removes Face ID.

•Resets accessibility settings.

•It removes your encrypted backup password.

Contacted apple support as I was having the same issue. All they could tell me was “sign out, and then sign in again. Does your iPhone have the latest iOS?” Obviously it didn’t work, apple support couldn’t provide a definitive solution. What gives, Tim Apple?

The same problem in Belarus.

I was able to update my apps, it just took 3-5 times to press "Agree" for each update. But with downloading new apps it doesnt work. This loop looks endless. I don't have so much patience in me.

I was at the official store and guy from Technical support tried to help me, but the only option which worked was that he signed in with his ID on my iPhone. The download started without problems.

I am sure, that they are working right now to resolve this problem. At least I hope so.

iPhone 8, iOs 12

Only press one App to update and as soon as you are greeted with the prompt, hit Cancel. You may have to do this for 2-3 times but eventually the prompt goes away and the app gets updated. I had to press update button one at a time for all the apps needing update but this worked for me.

I am experiencing the same issue here in Greece. I was able to update my apps by hitting “Cancel” after the prompt and retrying the update, but I can’t download any new apps or complete any in-app purchases due to the loop.

I tried everything from force restarting and signing in and out both on the phone and on iTunes but nothing works.

It’s really frustrating as I don’t see support even acknowledging the issue or replying to your thread. Let’s all hope they fix it soon...

This is the reply i got from their Support... hope they can fix it soonest possible.

"I understand that you are unable to install the apps even after accepting the updated Terms and Conditions. I have provided the necessary information below.

Upon checking here, it appears that there’s currently an ongoing server issue as indicated related to accepting Terms and Conditions on the iTunes Store.

Rest assured that our Engineers are currently working to resolve this issue, so as for this matter, we strongly suggest that you check the system status page from time to time to check when these issue is already resolved."

Hi. That's not the case. I do not have apps installed from any other Apple ID/s, still I am getting the T&C acceptance message prompt. I guess there is some glitch with the App Store which is causing this.

I got it out of the loop finally with this process.

1) When the pop up appears press "Agree"

2) When the page loads dont hit Agree again instead press "Cancel".

The app will then begin to download or update.

I kept agreeing to terms and condition for around 15 times and then clicked cancel and then again clicked on install and it worked.

i tried installing one more app to verify the above approach but this time it worked on 5th or 6th attempt.

you guys can try your luck too.

Hi, I'm having the same problem. Were you able to fix it?

same problem, annoying

Need help

I'm also experiencing this problem. Any solution you have done? Always prompt to agree on terms and condition