"Apple Media Services Terms and Conditions have changed" Preventing App Downloads & Updates

I am trying to update some apps and download a new one, but everytime I try to do this, I'm met by this prompt:



I am able to view and accept the new Terms & Conditions, however immediately after I press 'Accept', the prompt in the photo just reappears, leaving me stuck in a loop and still unable to download/update anything. I have tried restarting the phone as well as signing in and out, but nothing has worked. Is anyone else experiencing this, and is there any fix?

iPhone 8, iOS 12

Posted on Apr 24, 2019 9:10 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 25, 2019 3:24 AM

I have the same issue, but I found a way around it. It's a bit slow, but worked for me. I updated my apps one at a time, when it prompted the "Terms and Conditions" pop-up I pressed "Cancel" and tapped the "Update" button again after which the App updated successfully.


This solution does indeed work. Thanks!

Similar questions

147 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

"Apple Media Services Terms and Conditions have changed" Preventing App Downloads & Updates

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.