You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

- 2002F message

Got “apple.com/support - 2002F message while trying to install OS. I deleted the macHDD and it was created. The internet recovery doenst work. Help please.


iPhone XS, iOS 12

Posted on Apr 25, 2019 3:25 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 25, 2019 7:26 AM

valeszkoo1 wrote:

Got “apple.com/support - 2002F message while trying to install OS. I deleted the macHDD and it was created. The internet recovery doenst work. Help please.


This is a generic error that your computer can not connect to the server for unknown reasons.


This is a wireless Network, slow internet speed can be an issue. Try a different Network, verify you r download speed. Try again latter.




You have Recovery locally, command R


Internet Recovery option command R


Recovery http://support.apple.com/kb/HT4718



If you have a boot clone

or

Time Maqchine backuo

or

Bootable USB installer


all these you can reinstall the macOS as an alternative. Rebooting holding the option key, will reveal the Disk Manger to choose alternate boot disk.


Boot clone https://discussions.apple.com/docs/DOC-10081

How to use Time Machine to back up or restore your Mac: https://support.apple.com/en-us/HT201250

Use DiskUtility Restore feature https://support.apple.com/guide/disk-utility/restore-a-disk-dskutl14062/mac



The Apple store can also help if it is convenient for you.


1 reply
Question marked as Top-ranking reply

Apr 25, 2019 7:26 AM in response to valeszkoo1

valeszkoo1 wrote:

Got “apple.com/support - 2002F message while trying to install OS. I deleted the macHDD and it was created. The internet recovery doenst work. Help please.


This is a generic error that your computer can not connect to the server for unknown reasons.


This is a wireless Network, slow internet speed can be an issue. Try a different Network, verify you r download speed. Try again latter.




You have Recovery locally, command R


Internet Recovery option command R


Recovery http://support.apple.com/kb/HT4718



If you have a boot clone

or

Time Maqchine backuo

or

Bootable USB installer


all these you can reinstall the macOS as an alternative. Rebooting holding the option key, will reveal the Disk Manger to choose alternate boot disk.


Boot clone https://discussions.apple.com/docs/DOC-10081

How to use Time Machine to back up or restore your Mac: https://support.apple.com/en-us/HT201250

Use DiskUtility Restore feature https://support.apple.com/guide/disk-utility/restore-a-disk-dskutl14062/mac



The Apple store can also help if it is convenient for you.


- 2002F message

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.