You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple.com/support 2000f

I erased my HDD and lost every thing, then I tried to install mac os via internet recovery.

although My laptop has connected to wifi which its speed is 16mbps, I got error 2000f during internet recovery.

Also I tried to install mac os via bootable usb but again mac did not recognized my usb , I have scared that I have lost my HDD or still there is a hope to recover my laptop.

MacBook Pro

Posted on Oct 24, 2020 11:45 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 24, 2020 4:54 PM

In Internet Recovery, these low negative thousands error messages indicate that your provided Wi-Fi Network is inadequate in some fashion, and cannot be used (for this purpose) in its current state.


Common problems include:

Hidden Network-name

required use of a proxy server to get Internet access

required use of a login page to get Internet access

Use of a login server or certificate to get Internet access

Use of PPPoE in the Mac to get Internet access (typically only applies to DSL)

Use of Fixed IP address rather than good old DHCP

Variance of the time by more than five minutes

Failure of Router to provide workable DNS server addresses, or providing 0.0.0.0 [may produce -2002f]


If you have an Ethernet port, you may in some cases be able to move your Mac close to the Router and connect to the Router using Ethernet.


The higher the number, the more obscure the problem.


If your battery was completely depleted, the Date&Time could have reverted to the default, which will not work. There is a terminal command to reset to current Internet Date&Time -- post back for assistance.

2 replies
Question marked as Top-ranking reply

Oct 24, 2020 4:54 PM in response to peiman144

In Internet Recovery, these low negative thousands error messages indicate that your provided Wi-Fi Network is inadequate in some fashion, and cannot be used (for this purpose) in its current state.


Common problems include:

Hidden Network-name

required use of a proxy server to get Internet access

required use of a login page to get Internet access

Use of a login server or certificate to get Internet access

Use of PPPoE in the Mac to get Internet access (typically only applies to DSL)

Use of Fixed IP address rather than good old DHCP

Variance of the time by more than five minutes

Failure of Router to provide workable DNS server addresses, or providing 0.0.0.0 [may produce -2002f]


If you have an Ethernet port, you may in some cases be able to move your Mac close to the Router and connect to the Router using Ethernet.


The higher the number, the more obscure the problem.


If your battery was completely depleted, the Date&Time could have reverted to the default, which will not work. There is a terminal command to reset to current Internet Date&Time -- post back for assistance.

Oct 24, 2020 4:41 PM in response to peiman144

Please provide more details - what year MacBook Pro is this? Will assume 2018 or newer which would be why you cannot boot to USB unless you change Secure Boot settings to allow this.


This is in the Recovery menu of course, so you must rely on Internet Recovery at this point.


You should try resetting SMC first as I noticed Internet Recovery on my MacBooks do not always work after failing the first time until this is reset.


Next, your issue is probably bad wifi connection. Sometimes turning router off for 30 seconds can help.


After that, you should get a USB-to-Ethernet adapter and connect wired to internet.

Apple.com/support 2000f

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.