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Payment information

Hey I’m trying to update my payment information and it won’t let me do it

it says my account is disabled

iPhone XS, iOS 12

Posted on Apr 30, 2019 7:25 AM

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Question marked as Top-ranking reply

Posted on Apr 30, 2019 7:26 AM

 Apple ID disabled - Your account has been disabled in the App Store and iTunes


Contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 


iTunes Support


iTunes Support – world wide



1 reply

Payment information

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