Safari fails to connect with websites after one connection

Question

Safari fails to connect with websites after one connection

After starting Safari I pulled up google news to read. First article loaded correctly but any attempts to download any others eventually sent a blued website address on the screen but unable to connect. All usual bookmarks would then not connect.

So far have tried the usual: hard restart, turning router on and off, clearing history. Force quitting all apps. Notably, after hard restart Safari works normally for one website but the will not connect thereafter.

Doesn’t appear to be a network problem as WiFi working for phone and laptop.

Browser Safari 12.1

Hardware: New 2019 iMac

macOS 10.14.4

Help

iMac Line (2012 and Later)

Posted on Apr 30, 2019 7:50 AM

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Answer 1

Top-ranking reply

BroomfieldBob Author

Level 1

9 points

May 1, 2019 11:30 AM in response to Eric Root

First I tried reinstalling iOS - didn’t work. Then I reinstalled a copy of Time Machine from a few days ago - success! After I had been messing with this I had run across an extension called “TaskFresh 1.0” that appears to be some sort of ad virus. I removed it but it may have infected my system. Regardless, Time Machine saved me.

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Answer 2

Eric Root

Level 10

685,251 points

Apr 30, 2019 8:46 AM in response to BroomfieldBob

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.

Isolating an issue by using another user account

Safe Mode - About

If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply Pastebin

Etrecheck – System Information

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Answer 3

dominic23

Level 10

84,018 points

Apr 30, 2019 12:03 PM in response to BroomfieldBob

Deselect Proxies, if selected.

System Preference > Network > Advanced > Proxies Tab

Unlock the lock if you have to.

Under "Select Protocol”, uncheck any box if check marked.

Click "OK" then "Apply”.

Safari can’t open a website that uses a protocol other than http or https.

https://support.apple.com/guide/safari/if-you-cant-open-a-website-ibrw1071/mac

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Answer 4

Eric Root

Level 10

685,251 points

Apr 30, 2019 10:19 AM in response to BroomfieldBob

It may not help, but try running/posting the Etrecheck report.

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Answer 5

Apr 30, 2019 9:07 AM in response to Eric Root

I had previously tried a different user but had same issue. I set up a new administrator user and still had the same results. In Safe Mode there is no change: one website downloads then Safari spins without further downloads.

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Answer 6

Apr 30, 2019 12:48 PM in response to BroomfieldBob

Thanks Eric but to download Etrecheck Safari has to function. I cannot connect to the App Store either. Can I get around this by installing a version from Time Machine from a few days ago when Safari worked?

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