No “save to file” option on iOS mail app

I’m on iPad 6, running iOS 12, the iOS mail app is not showing any option to save the files when I’m trying to save PDF attachments


The save option works fine in other mail apps and on browsers but not on iOS mail app


any ideas how to fix is appreciated


BTW, there’s nothing after pressing ‘more’ if you’re wondering, it’s all blank


iPad, iOS 12

Posted on May 5, 2019 7:52 PM

Reply
3 replies

May 6, 2019 11:41 AM in response to amphx88

amphx88 wrote:

thanks but I already know it works on other ipads

In your original post, you stated you know it works in other mail apps and on browsers. You said nothing about knowing whether it works on other iPads.


Why does your original screenshot show "Copy to Secure Mail" as an option? This implies something unique about your iPad's setup - perhaps with a Profile, or perhaps using a specific application, network, ...

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No “save to file” option on iOS mail app

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