Apple Event: May 7th at 7 am PT
Tearing my hair out here! With High Sierra, PDFs would not download if a Rule moved the email with the PDF to a different folder in Mail. Now with Mojave, no PDFs are downloading, even in the main folder (PDF says "Downloading..." but doesn't). Sometimes quitting Mail helps, but rarely. This has been a problem for far too long :(
MacBook Pro 15", macOS 10.14
A couple things you can try…
Test from a different user account.
Test while in Safe Mode.
Use safe mode to isolate issues with your Mac - Apple Support
A couple things you can try…
Test from a different user account.
Test while in Safe Mode.
Use safe mode to isolate issues with your Mac - Apple Support
Next chapter! Prior to trying Safe Mode I noticed that the particular .png files send to me via email (which showed the never-ending "Downloading..." message) to my Apple Mail occasionally do show the content, but it's random! Anyway, I tried Safe Mode, which didn't change anything: the already-sent png files remained forever downloading. I have now cancelled the Mail rule that has incoming emails saved to a different folder to see if it's the rule that's causing the problem. I'll report back.
Having cancelled the Mail rule that moves messages to various folders, it would appear that I am no longer experiencing the "never-ending downloading" problem - at least with one particular sender. However, it's early days. I'll keep in touch.
I spoke too soon: cancelling the Rule that moves certain emails to a folder has not solved the issue. Some attachments are still featuring the never-ending download problem. It's as if High Sierra and now Mojave think these attachments are suspect - which they're not. Safe Mode was inconclusive. There are many other users suffering from this problem, but not everyone - so what can it be due to? And what's the next thing to try?
Not sure what you mean. I have no problem saving a PDF attachment using Mail.
I'm not the only one suffering from the dreaded never-ending "Downloading..." issue. Seems that Apple haven't got around to fixing it. All I can say is lucky you!
I have 5 Macs currently. They all work. I'm not THAT lucky.
Well as a Level 8 contributor, perhaps you could suggest things that might help me and others in my situation?
OK, will do when I have a break.
You might want to try Safe Mode first. That way you won't have to set up Mail for the new user account.
One more thing: sometimes (but not always) attachments will download if I quit and restart Mail.
Apple Mail: PDFs never actually download
