Apple Trade-In program question

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Level 3

933 points

Apple Trade-In program question

I just ordered a new iPad Mini 5 and am using my iPad Mini 3 as a trade-in. Since Apple will not deliver to my USPS post office box (because I have to sign for the package), I used my street address even though the USPS does not deliver to it.

However, nowhere was I asked to which address I wanted my trade-in kit sent! How does Apple send the kits; USPS, FedEx, or UPS? If it is FedEx or UPS, then as long as I know when it will be delivered, I can have my gate open. But, if it is via USPS, then I'll need to give them my USPS post office box address.

Has anyone done a trade-in with Apple and can tell me how Apple sent you the kit?

iPad mini 4, iOS 12

Posted on May 10, 2019 4:27 PM

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Answer 1

romad Author

Level 3

933 points

May 10, 2019 8:28 PM in response to Skydiver119

Well, just tried to do it and the link doesn't work in either Safari or Firefox. The former says it is at apple.com but is a blank page, while the latter reports "Firefox has detected that the server is redirecting the request for this address in a way that will never complete."

So I called the online store number and asked the question. The store specialist thinks the trade-in kit will be sent the same way as the item I ordered which is via FedEx according to the order shipment email I just received.

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Answer 2

Skydiver119

Level 9

53,489 points

May 10, 2019 6:56 PM in response to romad

Down on this page they say if you have further questions to contact apple support

Apple Trade In - Apple

So that may be your best method. I have a funny feeling that the shipment method may depend on the location

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Apple Trade-In program question

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