You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Lsmith12 Author

Level 1

4 points

“Unable to move message” email error

I have both an AOL email account and Gmail account linked to my iPhone XR running 12.2. They worked fine together until this week, out of nowhere. I used to be able

to move messages from Gmail to a saved folder on my AOL account but now I get a message that says “unable to move message - This message could not be moved to the saved mailbox”. I have already updated iPhone software and deleted and reinstalled both email accounts, no luck! Any input would be helpful.

Thanks!

iPhone XR, iOS 12

Posted on May 10, 2019 9:20 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,916 points

Posted on May 11, 2019 12:24 PM

Moving messages from one email account (Gmail) to another email account (AOL)

Please see whether you are following the correct process. and You have the desired folder in the destination folder.

Watch the GIF below

View in context

“Unable to move message” email error

Similar questions