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Note will not Sync to my Mac

Hi

I have the latest OSX, lates iOS on iPhone XS, everything is updated.


For some reason, my notes has stopped syncing between iPhone and Mac.

I uncheck and rechecked in system prefs, I checked the appear on my online iCloud account - they do, I restarted all - nothing helps.


The wheel in the notes app on the mac is endlessly turning but nothing happens.


I read all post in past years, but nothing helps :(


all the best,

shlomit

Mac Pro, macOS 10.14

Posted on May 12, 2019 6:14 AM

Reply
Question marked as Top-ranking reply

Posted on May 14, 2019 5:09 AM

The solution was to contact apple support, first by chat and later by phone. I must say I had excellent support with an amazing guy who spent at least an hour with me until it was solved. I’m extremely thankful to him.


  1. I logged into a new user to check if the notes will sync there. It did.
  2. Looged back to my user.
  3. With his guidance (which I’m unable to repeat) I trashed cashes files from many folders, both in my own user and system.
  4. Restarted my Mac and notes started to sync again.
  5. I was relieved as use it a lot.


If you also have this issue and you’re unable to solve it, call apple care and tell them about this procedure which will save you time.


Shlomit

3 replies
Question marked as Top-ranking reply

May 14, 2019 5:09 AM in response to ShlomitH

The solution was to contact apple support, first by chat and later by phone. I must say I had excellent support with an amazing guy who spent at least an hour with me until it was solved. I’m extremely thankful to him.


  1. I logged into a new user to check if the notes will sync there. It did.
  2. Looged back to my user.
  3. With his guidance (which I’m unable to repeat) I trashed cashes files from many folders, both in my own user and system.
  4. Restarted my Mac and notes started to sync again.
  5. I was relieved as use it a lot.


If you also have this issue and you’re unable to solve it, call apple care and tell them about this procedure which will save you time.


Shlomit

Note will not Sync to my Mac

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