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RPD83 Author

Level 1

14 points

itunes grey'd out songs in desktop app

a bunch of songs are greyed out when i use the apple music desktop app. I've followed all of the threads about all of the potential things that could be wrong, and nothing works.

I'm totally cancelling my Apple music subscription, why would I pay $10/mnth so that I could NOT listen to my fav music AND get frustrated every day with Apples inability to create a functional product?

Pull it together Apple, you are no longer an intuitive, user friendly company. You've totally lost sight of your users, shame on you.

Posted on May 14, 2019 10:46 AM

Top-ranking reply

turingtest2

Level 10

274,516 points

Posted on May 14, 2019 6:16 PM

See About iCloud Music Library icons and status - Apple Support. In certain views unchecked tracks will be greyed out. You're not talking to Apple here, but fellow users. A screen shot might help us see what you're seeing, which in turn might mean a better answer, assuming you want to fix it before the subscription lapses.

tt2

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itunes grey'd out songs in desktop app

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