You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Edward Cox Author

Level 1

24 points

Disappearing Data

Two Apple apps are misbehaving.

Mail - I'll choose an email - it'll be totally blank, in every regard. Even though it wasn't a few days ago.

Contacts/Address Book - enter information for a new contact - 'save' - it all disappears - the page on which I just entered the information will be blank - the listing will be 'No Name'.

Related?

More importantly - how to rectify?

I have tried contacts on a new user account - works fine - so what do I ditch from the problematic Library to rectify this?

Regards,

Edward

iMac 27", macOS 10.13

Posted on May 14, 2019 9:05 PM

Top-ranking reply

BDAqua

Level 10

245,645 points

Posted on May 15, 2019 8:59 AM

Hi Edward,

Is the failing account using iCloud for syncing?

Safe Boot from the HD, (holding Shift key down at bootup), does the problem occur in Safe Mode?

View in context

Disappearing Data

Similar questions