My old iPad I have my mom
My moms iPad has her locked out with the activation lock and I can’t open it for her .
[Personal Information Edited by Moderator]
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My moms iPad has her locked out with the activation lock and I can’t open it for her .
[Personal Information Edited by Moderator]
The only way to get past Activation Lock is to know the Apple ID and Password that were used to set up the iPad. Does your mom not know her own Apple ID and Password?
Use these two links if she doesn't know them:
If you forgot your Apple ID - Apple Support
If you forgot your Apple ID password - Apple Support
If this doesn't work, Apple may be willing to help you IF and only IF you have the original purchase receipt, proving she is the original buyer of the iPad. Apple will not help without valid proof of purchase and we can't help either.
The only way to get past Activation Lock is to know the Apple ID and Password that were used to set up the iPad. Does your mom not know her own Apple ID and Password?
Use these two links if she doesn't know them:
If you forgot your Apple ID - Apple Support
If you forgot your Apple ID password - Apple Support
If this doesn't work, Apple may be willing to help you IF and only IF you have the original purchase receipt, proving she is the original buyer of the iPad. Apple will not help without valid proof of purchase and we can't help either.
Yes I know her Apple ID and password but it want except it. I gave her the IPad and I don’t remember the first Apple ID and password . I use the one I have now on my iPad Pro but it didn’t work . Anything else I can try ?
Use the links I gave you.
If you cannot find the Apple ID and Password, you will need to provide the original purchase receipt, proving you are the original buyer of the iPad for Apple to help you. Without proof of purchase, you have a useless device. Apple won't help you and we can't help you.
My old iPad I have my mom