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MiffyBeans Author

Level 1

4 points

I can't add a payment method

My wallet was stolen and I cancelled the card that was on file. I'm trying to add another payment method, but I keep getting a pop up message saying that my primary card (the one that was cancelled) needs to be verified. When I try to remove said card, I get another error message that I need to add a payment method. Seems like the worst catch-22. Anyone else experience this? Why won't it let me add another payment method? You'd think apple would be thrilled.

Thanks in advance for your time and assistance!

Posted on May 16, 2019 10:17 PM

Top-ranking reply

MiffyBeans Author

Level 1

4 points

Posted on May 16, 2019 10:26 PM

I figured it out! I was able to 'Add Funds to Apple ID' through the iTunes Store. Why it wouldn't let me do it through Settings is a mystery that shall never be solved. Don't even try.

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I can't add a payment method

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