Macbook Pro screen oversaturated

Hello,

I am currently using a MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) running Mojave 10.14.5


Currently my screen is appearing oversaturated. Colors are, overall blown out with whites and other colors appearing over saturated and grays having a distinct pinkish hue. This is most noticeable on white pages and in a slight pink hue to the drop shadows on windows, but it is not strictly limited to the reds. The problem does go away if I reduce the angle of my screen to ~60 degrees, but obviously that isn't helpful for everyday use.


I have so far tried enabling and then disabling Night Shift (which I don't use, but I saw several users indicate that even if it's not on, turning it on and off again might help,) reset the SMC, the NVRAM/PRAM, and finally reinstalling Mojave, none of which have fixed the problem. The problem also does not extend to any connected external screens. I have made an appointment with an apple authorized store for service, and will report back if I find out anything so as to maybe be helpful to someone else having this problem. The biggest change I made just prior (by a few weeks) to the problem was using Night Mode, so I have disabled Night Mode just in case.


In a quick Google I found a couple of other people who seemed to have this problem, but no follow ups indicating the problem was fixed. Anyone have any insight? Is this potentially a hardware issue? The connection to the angle of the screen seems telling to me, but I'm certainly not an expert.

MacBook Pro 13", macOS 10.14

Posted on May 17, 2019 12:31 PM

Reply

Similar questions

4 replies

May 17, 2019 7:39 PM in response to dean_f

dean_f wrote:
Is this potentially a hardware issue?

Thanks for the suggestion! I double checked and nothing is checked and both of the sliders are at “normal”


It sounds as if you have done your due diligence —I would take it in.


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"— and see what they turn up.


https://www.apple.com/retail/geniusbar/


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Macbook Pro screen oversaturated

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.