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Atuxs Author

Level 1

8 points

Calorie counter stopped working!

My active calorie counter has stopped working. Yesterday it stated I had burned a total of 50 calories throughout the day after a 30 min workout and an hour long walk. I usually burn around 1200 calories per day. Same is happening today! I have not changed any settings on either iPhone or Iwatch so its very strange. The stand & workout counters are both working as they should be.

For info:

I have the latest software download on both iPhone & iwatch
All settings on iwatch are correct to count calories
All settings on iPhone are correct

Any help would be greatly appreciated thank you.

iPhone X, iOS 12

Posted on May 21, 2019 12:28 AM

Top-ranking reply

seanfromllanelli

Level 6

18,355 points

Posted on May 21, 2019 2:11 AM

I would suggest you reset your Watch. Press the crown and side button in untill the Apple logo appears. If that doesn’t work Unpair your Watch and repair it.

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Calorie counter stopped working!

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