Yahoo email not working on Mac (but works in Safari, iPhone and iPad)

Question

Yahoo email not working on Mac (but works in Safari, iPhone and iPad)

Any ideas what's causing this? I can't download in to Mail. I've deleted the accounts and re-added them. Worked last night, tonight it's stopped again. No problems in Safari, iPad or iPhone.

Password is right, IMAP settings are correct etc. I'm trying to add from Internet Accounts within System Preferences. I'm clicking on 'Add Another Account' as other posts say I should (but the Yahoo one doesn't work either).

Might there be some kind of keychain thing to delete somewhere?

Somehow Mail is not talking to Yahoo and that seems to be the only broken part of the chain.

MacBook Pro 15", macOS 10.14

Posted on May 21, 2019 12:56 PM

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Answer 1

Top-ranking reply

David Bywater Author

Level 1

55 points

May 21, 2019 2:51 PM in response to leroydouglas

Thank you for your help. I've removed the account but then can't seem to add it back in. I go to Add Account and type in details, now it says 'unable to verify account name or password'. But the username and password are right - they work in Safari etc, so somewhere the communication is breaking down.

Connection Doctor doesn't suggest anything that helps.

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Answer 2

May 24, 2019 6:24 PM in response to David Bywater

David Bywater wrote:

Yes, tried that, they say it’s all ok and I actually believe them too - only because I have no problems on iPad or iPhone, it’s just Mac mail that’s affected. Is there a way to uninstall and reinstall Mail on the Mac? I’m wondering if something under the hood needs a fix.

Deleting the mail account and then adding it back in, is common trouble shooting fix.

There is no stand alone Mail.app , however the from Recovery re-installing the macOS on top odf your existing macOS is the way to refresh the system.

Recovery: https://support.apple.com/en-us/HT204904

always advise to have a current backup plan.

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Answer 3

May 22, 2019 8:20 AM in response to David Bywater

David Bywater wrote:

And now this morning it's working again but no idea why. Let's see how the next 24 hours go. It did this yesterday then stopped. Just not sure why it only seems to be the Macbook pro

Always worth checking with the ISP that there is no server issue on their end— and out of your control.

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Answer 4

May 24, 2019 3:04 PM in response to leroydouglas

Yes, tried that, they say it’s all ok and I actually believe them too - only because I have no problems on iPad or iPhone, it’s just Mac mail that’s affected. Is there a way to uninstall and reinstall Mail on the Mac? I’m wondering if something under the hood needs a fix.

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Answer 5

May 21, 2019 1:30 PM in response to David Bywater

Delete the account altogether and then add it back in.

Use the connection Doctor after that if youare having issues

Mail>Window>Connection Doctor

Use Mail Connection Doctor - Apple Support

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Answer 6

May 21, 2019 10:53 PM in response to David Bywater

And now this morning it's working again but no idea why. Let's see how the next 24 hours go. It did this yesterday then stopped. Just not sure why it only seems to be the Macbook pro

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Yahoo email not working on Mac (but works in Safari, iPhone and iPad)

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