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strawburry97 Author

Level 1

12 points

Videos keep pausing and unpausing on different internet browsers

Hey, I noticed this started about a week ago, but videos on either youtube or netflix have been pausing and unpausing on different internet browsers. I use mainly chrome on my macbook air. I have cleared the cache, I have done the software updates, and the whole nine yards. I do not understand why it is still pausing and unpausing videos. I don't know if anyone else is having this problem or if anyone can help me fix this because it's really weird and I don't know what else to do.

MacBook Air 13", macOS 10.14

Posted on May 22, 2019 11:50 PM

Top-ranking reply

chris_g1

Community Specialist

Posted on May 23, 2019 12:18 PM

Hello, strawburry97.

Thank you for using Apple Support Communities! I understand that videos are unexpectedly pausing on multiple web browsers and you're unable to determine the cause. You've done some great troubleshooting steps so far. I'm happy to provide you with a few more.

Does this issue occur if you disable Bluetooth on your Mac? Using a Bluetooth mouse, keyboard, or trackpad with your Mac - Apple Support

If you watch videos on YouTube or Netflix in another location, do you experience the same behavior? Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support

Does it occur in a new user account?: How to test an issue in another user account on your Mac - Apple Support

Reply back to the community to let us know the results of these steps!

Take care.

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Videos keep pausing and unpausing on different internet browsers

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