Exchange Archive folder in iOs Mail app

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Level 1

30 points

Hi there.

Exchange Archive folder/messages won't show up in iOs Mail app.

I did enable the "All archive" folder but messages from the Exchange Archive won't show up in there.

Can you advise?

Thanks

iPhone 7, iOS 12

Posted on May 23, 2019 7:55 AM

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Answer 1

Level 1

30 points

Correct. It's an online archive.

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Answer 2

Level 10

226,206 points

If you're talking about an online archive, that's correct. It's a limitation of Exchange ActiveSync, not the mail app itself.

You won't see it in the MS Outlook app for iOS either.

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