Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple music

For some reason my music won’t download I have enough icloud storage but I press the download button and I’ll show the circle to download and I’ll just stop and it won’t download and ways to fix this?

Posted on May 27, 2019 12:25 PM

Reply
Question marked as Best reply

Posted on May 27, 2019 8:15 PM

If you can't download, play, or access songs

First, check iTunes to see if the song is ineligible for upload. Additionally, if you added the song to your library from the Apple Music catalog, it might no longer be available on Apple Music.


  • Reset Network Settings
  • Close then Launch  Apple Music App
  • Restart Your Device
  • Sign out of Apple ID and sign back in 
  • Turn off and back on "Show Apple Music”


  • Update Apple MusicApp.
  • Update iPhone Software.


1 reply
Question marked as Best reply

May 27, 2019 8:15 PM in response to Jsixer

If you can't download, play, or access songs

First, check iTunes to see if the song is ineligible for upload. Additionally, if you added the song to your library from the Apple Music catalog, it might no longer be available on Apple Music.


  • Reset Network Settings
  • Close then Launch  Apple Music App
  • Restart Your Device
  • Sign out of Apple ID and sign back in 
  • Turn off and back on "Show Apple Music”


  • Update Apple MusicApp.
  • Update iPhone Software.


Apple music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.