ScanExpress A3 USB 1200 Pro stopped working

Recently updated to OS X Sierra 10.12.6.

Scanner has stopped working. It makes gurgling sounds, then must force quit.

I have read the boards and uninstalled and reinstalled correct driver.

I appreciate any suggestions.

iMac 27", macOS 10.12

Posted on May 27, 2019 12:57 PM

Reply

Similar questions

MacBook Pro (2017) Will Not Connect to Scanner I am using a MacBook Pro 2017 2.9 GHz Quad-Core Intel Core i7 currently running Ventura 13.4. I am suddenly unable to use the type of scanner I have used with this machine countless times, a very basic CanoScan LIDE400. This is a USB powered scanner. When plugged in, the scanner makes a sound that it is powering on. The machine "sees" the connection when I look in System Settings. But, it does not show up with Image Capture and will not work with the (current/correct) downloaded driver and software from Canon. I have seen similar threads related to this and have tried everything. I have also tried all four ports on the computer. I have also tried different cables. The machine has been rebooted several times. The scanner works perfectly on a friend's Macbook. I also tried connecting a Canon PIXMA scanner with the same results. Other peripherals work fine including my Canon EOS utility when hooked up to my DSLR camera and my external hard drives. Any advice is appreciated.
359 1
Mac Mini not recognising scanner Hi everyone! My new Mac Mini won't recognise my scanner. It works just fine on my 2015 MacBook Air. Both computers updated to Catalina 10.15.5 Scanner: HP ScanJet Pro 2500 F1. Every other USB device is working perfectly. Thanks in advance for your help!
923 5
Has anyone else experienced compatibility issues with new scanners and Mac OS Ventura 13.4 (and previous OS versions and updates) I just purchased an Epson Perfection V600 Photo scanner. Despite the fact, the manufacturer says that it is compatible with the Ventura OS, I cannot operate the scanner with my 13 inch MacBook Pro (OS Ventura 13.4). Has anyone else had this issue with Epson V600 scanners? Steps taken: 1) Downloaded and installed the latest V600 driver for Mac OS Ventura 2) Checked the system settings and the scanner was detected by my MacBook Pro 3) There is a flashing orange error light on the front panel of the V600 scanner 4) Epson customer service were unable to solve the problem I have had the exact same issue with HP scanners, however in this case, HP had stopped updating their drivers for the model of scanner I owned. Epson claims they still support the Ventura OS. Does anyone have a work-around or can they recommend high definition scanners that work seamlessly with Macs? Thanks in advance
2141 7

5 replies

Level 10

250,253 points

May 27, 2019 6:16 PM in response to AllThingsApple1

Did you try Vuescan?

Reply

May 27, 2019 1:59 PM in response to AllThingsApple1

Looking for updated driver or

This would be a great question for:

http://wwhttp://www.mustek.com.tw/home/56-downloads/drivers/large-a3-scanner/412-scanexpress-a3-usb-1200-pro-mac-10-4-10-13.html

About AirPrint - Apple Support

If you can't print/scan from your Mac or iOS device - Apple Support

Reply

Level 10

250,253 points

May 27, 2019 2:17 PM in response to AllThingsApple1

Hi again,

Give VueScan a shot...

https://www.hamrick.com/vuescan/mustek_scanexpress_a3.html

Reply

May 28, 2019 4:17 AM in response to BDAqua

Vuescan responded that they do not support this setup.

Thank you for the suggestion!

Reply

May 27, 2019 5:05 PM in response to leroydouglas

I tried this as well. No luck.

I appreciate the suggestion though!

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

ScanExpress A3 USB 1200 Pro stopped working

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up