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vladyslav290 Author

Level 1

4 points

internet recovery globe stuck

Hello!

Recently I had a problem with my MacBook Pro 2018 13-inch.

I was working on my Windows OS(installed via BootCamp), and one time, when I tried to restart my mac into Mac OS, I saw an error, that mac can't locate the Mac OS boot volume. Tried loading using Alt key, but everything that I saw was BootCamp volume. Tried reinstalling Mac OS via Internet Recovery, but anyway I got endless spinning globe. I had bootable USB stick(it was working on another mac pretty well), and when I try to load to install Mac OS, Internet Recovery turns on(also endless spinning globe).

The problem is not with the SSD, because everything was working fine on Windows.

I tried using Command+R, Command+Shift+R, Command+Shift+Option+R, but nothing helped.

Tried different Wi-Fi connections, ethernet, but with no result.

Tried connecting a external hard drive with installed Mac OS Mojave, but also Internet Recovery turns on.

Hope someone will help me with that problem.

Thanks in advance!

MacBook

Posted on May 29, 2019 2:35 AM

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

188,508 points

Posted on May 29, 2019 7:50 AM

vladyslav290 wrote:

Hello!

Recently I had a problem with my MacBook Pro 2018 13-inch.

I tried using Command+R, Command+Shift+R, Command+Shift+Option+R, but nothing helped.

Tried different Wi-Fi connections, ethernet, but with no result.

Tried connecting a external hard drive with installed Mac OS Mojave, but also Internet Recovery turns on.

Recovery: https://support.apple.com/en-us/HT204904

Sounds like your hands are tied here...

Take it in for a hardware issue—In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/

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internet recovery globe stuck

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