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Good day to all!
I just bought my MacBook Pro 2 weeks ago. Surprisingly, the Touch Bar is working but when I always want to enter my fingerprint, the Touch ID doesn't work at all.
What should I do? Should I go to a Mac centre near me?
Thank you!
Best Regards,
Chloe Gorospe
MacBook Pro 15”, macOS 10.14
Did you try resetting the Fingerprints?
If that doesn't solve the problem, I would take it to the Apple Store. Make an appointment so you don't have to wait around.
Hi Barnet-15E!
Thank you for taking time to response to my concern. I have not yet done that, how can I reset the fingerprint?
Thanks you.
Yours,
Chloe G.
Touch ID does not work.
