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Retrieve apple id

My wife has lost her phone and changed her number but her Apple ID is the same .. now we have bought new phone but whenever we try to log in with the Apple ID it sends verification code on the number which she isn’t using anymore.. is there a way same Apple ID can be retrieved without old number or Email id.. pls help with the flow

iPhone 7 Plus

Posted on May 29, 2019 8:14 AM

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Question marked as Best reply

Posted on May 29, 2019 9:04 AM

From the article below.


What if I can't access a trusted device or didn't receive a verification code?


If you're signing in and don’t have a trusted device handy that can display verification codes, you can have a code sent to your trusted phone number via text message or an automated phone call instead. Click Didn't Get a Code on the sign in screen and choose to send a code to your trusted phone number. You can also get a code directly from Settings on a trusted device. Learn how to get a verification code.


If you use iOS 11.3 or later on your iPhone, you might not need to enter a verification code. In some cases, your trusted phone number can be automatically verified in the background on your iPhone. It’s one less thing to do, and your account is still protected with two-factor authentication.


Apple ID -Two-factor authentication

1 reply
Question marked as Best reply

May 29, 2019 9:04 AM in response to shivajee16

From the article below.


What if I can't access a trusted device or didn't receive a verification code?


If you're signing in and don’t have a trusted device handy that can display verification codes, you can have a code sent to your trusted phone number via text message or an automated phone call instead. Click Didn't Get a Code on the sign in screen and choose to send a code to your trusted phone number. You can also get a code directly from Settings on a trusted device. Learn how to get a verification code.


If you use iOS 11.3 or later on your iPhone, you might not need to enter a verification code. In some cases, your trusted phone number can be automatically verified in the background on your iPhone. It’s one less thing to do, and your account is still protected with two-factor authentication.


Apple ID -Two-factor authentication

Retrieve apple id

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