Reset Apple TV without remote

Question

mr_pudley Author

Level 1

8 points

Reset Apple TV without remote

Hello,

Here is my situation

I do not have the original apple TV remote.

I was using the remote app on my iPhone

I did a factory reset on my apple TV as I was having issues with it.

This disconnected my apple TV from the remote app.

Now when I plug my apple TV in, it wants to do a set up.

As I don't have any remote I can't even get past the first screen which is choosing the language.

When I open the remote app I get the message "Make sure you are on the same wifi network as your Apple TV" which I am.

I have googled it and found that you can use a blue tooth keyboard to connect. My laptop is bluetooth enabled so I tried that, but didn't work.

Does anyone have any ideas how to fix this? I'd rather not have to buy a new remote, I'm happy with the remote app.

Posted on Jun 1, 2019 7:23 PM

Reply

Answer 1

Top-ranking reply

vazandrew

Level 8

40,480 points

Jun 2, 2019 11:57 AM in response to mr_pudley

You have reset the Apple TV, which means it was wiped and restored to it's factory settings. It is not currently connected to a Wifi network so you would not be able to use the remote app.

Yes, you would be able to use a bluetooth keyboard, but not a laptop. If you don't have a bluetooth keyboard then you would have to purchase one and it would need to paired as part of the Apple TV setup. Or you could purchase a replacement Apple remote.

Note: If you ever lost connection to the network, moved to a new location etc. then you would be faced with the same situation, and it would require a restore each time in order to pair with the keyboard.