Hairline scratches on new iPhone

Hey everyone,


So I recently got a XS Max and while I was installing a full body skin on it, which requires good lighting to spot dust particles before applying, I noticed a small hairline scratch on the screen, one on the back and two on the stainless steel frame below near the charging port. 


Now these scratches are only visible in certain lighting conditions but I was still a little disappointed since its a very expensive device which should be flawless out of the box. I do suffer from OCD but at the same time I don’t wanna take the phone back to Apple and ask for a replacement as I doubt they would entertain the issue despite having Apple Care (don’t know if that makes any difference in this case).


Did anyone face a similar issue before?



Posted on Jun 2, 2019 12:37 AM

Reply

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Hairline scratches on new iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.