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Level 1

4 points

Security questions

I’ve forgotten the answers of security questions and I can’t reset them

It says that they don’t haven’t sufficient information to reset it

what should I do?

iPhone XS Max, iOS 12

Posted on Jun 2, 2019 5:41 AM

Top-ranking reply

Level 10

208,590 points

Posted on Jun 2, 2019 5:44 AM

If you followed all the steps provided in this support guide:

and the issue still persists, contact Apple Support using this link:

Regards

Giulio

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