Giving my iPad to mom....now what? 😉

Hello everyone, hope all is well.

I am giving my 5th generation iPad to my mom who is 83 and in assistant living at this time. She is very sharp and intelligent and should be able to use most of the basic functions on a tablet/iPad.


I’m planning to up grade to a 12.9 iPad Pro.


Here is my question? How do I erase or delete and return things to factory settings before I send it to her? Then...should I re-configure things for her or allow someone at the facilities to do so? I’m in Montana and she is in Oregon.


She wants to keep in contact with family members through FB, Skype or and other social settings. As well as photos and ebooks.


Any and all suggestions are appreciated and encouraged...thank you! From Montana!

iPad, iOS 12

Posted on Jun 3, 2019 9:37 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 3, 2019 11:18 PM

Look at that, tyrel33. Color coordinated with a keyboard and all. Even eye-level high. With your custom hand-made stand, reminding her of you, your mom, I’d bet, will most certainly appreciate it. Think of how her world will open up, once she’s received it, and is involved in communicating, regularly — and easily — with her family.


If you have an iPhone and the cloud you’re all set. Your apps will still remain available for you if they’re on your phone, too, and your data is safe if it’s stored on the cloud. Here’re some links I hope will help:


What does iCloud back up: https://support.apple.com/en-us/HT207428


How to erase your iPad: https://support.apple.com/en-us/HT201274


How to restore your iPad to factory settings: https://support.apple.com/en-us/HT201252


Once you’ve assured all your data will be available for your iPadPro, when you do order it, you can erase your iPad and restore it to factory settings. Then, should your mom approve, you can even set up her Apple ID and password for her — she can change it, when she received it — and install on the iPad any programs, pictures, apps, etc. you might like to be sure she has.


I believe the finger scan can be done later, too — I know I deferred setting up mine — and you can have ebooks all ready and downloaded, too, if that’s your preference. Also, you don’t need to have a FaceBook account for her in order to accomplish what you’re interested in doing. That, too, can be established, later.


If you’re acting in her stead, you can have it — as you’re aware how things work — so that, when she gets it, she need only sign in, and she’ll be off and running, assuming she understands how the individual programs work. And with Messages and FaceTime, you’ll be right there where you can, actually, walk her through each thing she needs help with, as she’s getting started. You can do as little or as much as you’d like.


What a caring thing you’re doing for your mom. This will really open up her world! And FaceTime and Messages will so keep her connected with you and other family. What a dear gift this will be for her — including your oh-so-special, homemade stand.


I hope I haven’t forgotten anything. I’m a little new at this. But others are watching, and will likely jump in, too. Please be sure to check back in, as you go along, if you need other assistance...

Similar questions

9 replies
Question marked as Top-ranking reply

Jun 3, 2019 11:18 PM in response to tyrel33

Look at that, tyrel33. Color coordinated with a keyboard and all. Even eye-level high. With your custom hand-made stand, reminding her of you, your mom, I’d bet, will most certainly appreciate it. Think of how her world will open up, once she’s received it, and is involved in communicating, regularly — and easily — with her family.


If you have an iPhone and the cloud you’re all set. Your apps will still remain available for you if they’re on your phone, too, and your data is safe if it’s stored on the cloud. Here’re some links I hope will help:


What does iCloud back up: https://support.apple.com/en-us/HT207428


How to erase your iPad: https://support.apple.com/en-us/HT201274


How to restore your iPad to factory settings: https://support.apple.com/en-us/HT201252


Once you’ve assured all your data will be available for your iPadPro, when you do order it, you can erase your iPad and restore it to factory settings. Then, should your mom approve, you can even set up her Apple ID and password for her — she can change it, when she received it — and install on the iPad any programs, pictures, apps, etc. you might like to be sure she has.


I believe the finger scan can be done later, too — I know I deferred setting up mine — and you can have ebooks all ready and downloaded, too, if that’s your preference. Also, you don’t need to have a FaceBook account for her in order to accomplish what you’re interested in doing. That, too, can be established, later.


If you’re acting in her stead, you can have it — as you’re aware how things work — so that, when she gets it, she need only sign in, and she’ll be off and running, assuming she understands how the individual programs work. And with Messages and FaceTime, you’ll be right there where you can, actually, walk her through each thing she needs help with, as she’s getting started. You can do as little or as much as you’d like.


What a caring thing you’re doing for your mom. This will really open up her world! And FaceTime and Messages will so keep her connected with you and other family. What a dear gift this will be for her — including your oh-so-special, homemade stand.


I hope I haven’t forgotten anything. I’m a little new at this. But others are watching, and will likely jump in, too. Please be sure to check back in, as you go along, if you need other assistance...

Jun 10, 2019 7:51 PM in response to tyrel33

In order to avoid any possible problems with either the Apple ID or some licensing agreements or other legal requirements, here are the instructions you need to follow:


https://support.apple.com/en-us/HT201351


Following those, your mother will get an iPad that'll have the appearance of being "out of the box". And, she can follow the simple setup instructions as if it was a new iPad. And, it'll be easy since she won't have to worry about transferring anything from another device, so she can start over fresh.

Jun 10, 2019 8:13 PM in response to tyrel33

A) That stand is awesome. I want one!

B) I'd suggest setting the iPad with a new Apple ID you create for her, that you create a Family Sharing group, that you set up her iPad with parental management and do a lot of configuration:


  • That you set up any Accessibility options that she might really need.
  • That you get her email set up, a few apps she might like, and FaceTime and contacts set up for the other family members.
  • Maybe get rid of any built-in Apps you don't think she'll have any interest in.
  • Set up a shared photo album.
  • Consider getting a paid iCloud storage plan that you could share with her as part of the family group.
  • Set up an additional trusted phone number (yours) on her Apple ID account.
  • Make an iCloud backup when you're done, and turn off automatic backups.


This gives new meaning to "parental management" 😉


Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support

Delete built-in Apple apps on your iOS 12 or later device or Apple Watch - Apple Support

Set up Family Sharing - Apple Support

Buy more iCloud storage - Apple Support

Two-factor authentication for Apple ID - Apple Support (adding a trusted phone number)



Jun 3, 2019 9:45 PM in response to tyrel33

Hi, tyrel33,


How nice that you’ll be sharing your present iPad, 5th generation, with your mom! Being in assisted living, it’ll brighten her world, as well as her connections.


But before you do that, are you going to get your 12.9” iPadPro so you can transfer all your data over first?


If you do that, then you can do a clean erase, totally wiping clean the old one. And then, you can reinstall iOS on it, as new — with the correct iOS version for that model — so, when your mom gets it’ll it’ll arrive like new, just like it did for you.


Before sending it on to her, you can make sure all the apps you want to be on there for her are on there. You can even set it up for her, yourself, if you’d prefer, making sure everything was ready for her.


But first things first. Let’s do this one step at a time. What about the data on your present iPad? Will you be wanting to transfer it over to your new one before erasing it?

Jun 3, 2019 10:43 PM in response to ilovedaisies

ilovedaisies, thank you for your kind words and encouragements. No, it will be a few months before I upgrade. Thing is, my mother has been in assistant living since December. The transition was smooth and much drama between siblings. I figure it was more important for her to be able to communicate with family and friends then for me to hold on to my iPad.


My thoughts are, to find away to move some of that data from iPad to my Mac Mini. Most of what I have are not super important. Some of my pics I think I can store in iCloud and pull them on the Mini.


I am relatively new to the apple world and have much to learn. I like the fact that my iPhone, iPad and Mac mini can talk to each other.


I would like to configure things for her on the iPad here and then just send it to her, ready to go. Of course she would have to finish with own password and fingerprint scan.


Probably the most important for her would be e-books or more likely kindle fire apps so she can down load any book she wants. I know I will have to down load the app and pay for regularly just not share how to go about it.


The main thing is....when she gets it...is for her turn it on and things will be working.

The security codes and Apple ID may have to wait until she gets it...since she does not have an FB account yet.


This is what I am sending her....I made the iPad stand out of scrap wood and old shoe.

Jun 10, 2019 6:18 AM in response to ilovedaisies

Thank you very much for the response, hope to go through the resets today. Also, its a good idea with your thoughts in having some of the apps already installed. She is 83, so simpler is better. My thoughts are is for her to be able to turn on the iPad and be off and running. Of course there will be some things she will be needing in the beginning, from someone there. Great idea in setting up an initial Apple ID here. Plan to take screen shots as swell as putting the iPad over a copier and pencil in controls.


A insentive, is the use of messages and FaceTime.


Again, thank you for you help and encouragements.


Tyrel of Montana.

Jun 10, 2019 8:23 PM in response to rcosta887

Out of curiosity: why are we all set to control the use of an iPad for someone who is sharp and intelligent and able to use most everything? A lot of the senior participants here are getting close to the age of this intended recipient and their combined knowledge is nothing short of amazing.


As well, you cannot delete Apple apps. And, having someone set it up for herself will make that person far more aware of how things work instead of being hemmed in by parental controls.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Giving my iPad to mom....now what? 😉

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.