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susanbg12 Author

Level 1

4 points

No Mouse is working on my iMac.

No Mouse is working on my iMac.

I can turn on my machine and it goes to the login screen. I can swirl the cursor around using my mouse but clicking on anything does not work so I can't sign in. I've tried 2 different plug-ins and one trackpad. All have same result. I've tried restarting in safe mode, and also in restore mode. All the same.

iMac Pro

Posted on Jun 6, 2019 5:42 AM

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Level 6

16,704 points

Posted on Jun 6, 2019 7:20 AM

try

SMC reset https://support.apple.com/en-us/HT201295

Zap pram https://support.apple.com/en-us/HT204063

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Level 6

16,704 points

Jun 6, 2019 7:20 AM in response to susanbg12

try

SMC reset https://support.apple.com/en-us/HT201295

Zap pram https://support.apple.com/en-us/HT204063

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Jun 16, 2019 12:09 PM in response to susanbg12

Have you tried tabbing through your options using your keyboard, and hitting return?

At least that will get you into your Mac to see what else you can do.

When you say "no mouse", haw many have you tried and any that were wired?

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No Mouse is working on my iMac.

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