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Ethernet port fried on new iMac Pro?

2 week old iMac Pro, internet had been working, then not. Tried everything, then tried different cable, worked. Then this morning, not working again. Went and bought new ethernet cable, thinking it was the cable, but still not working. On phone w support for over an hour trying to solve, is it possible the ethernet port on the back of my machine has fried??

iMac Pro, macOS 10.14

Posted on Jun 6, 2019 2:49 PM

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Posted on Jun 6, 2019 5:02 PM

if they did not suggest then try SMC reset or even a pram zap.


SMC reset      https://support.apple.com/en-us/HT201295




Zap pram   https://support.apple.com/en-us/HT204063

4 replies

Ethernet port fried on new iMac Pro?

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