You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Opened whatsapp and contacts I had saved in my phone are missing.

I think this was because of a new update. EVERY time my phone updates my contacts disappear. This is the 3rd time this happened. It is extremely inconvenient and annoying. From one day to another, my contacts are no longer in my phone. I followed threads online and nothing works to restore my contacts.


This is ridiculous. Please help me.

iPhone XS

Posted on Jun 7, 2019 10:23 AM

Reply
3 replies

Jun 7, 2019 10:28 AM in response to grgo22

However ridiculous it may seem but Contacts are not stored locally on any iPhone. They are synced with your email account that your had added. example: iCloud, Google, Outlook, Yahoo, AOL, Exchange or any other.


I have a passion and hobby to go through complete literature and review of all iOS releases and needless to say I haven't missed iOS 12.1.3, 12.1.4 12.2, 12.3 & 12.3.1 assessment published on various news media and on Apple web page including leading news magazines (Forbes & Fortune Magazines).


The major takeaways from this iOS 12.3 update is Apple TV, Kids TV, The app is available on Samsung TVs, tvOS has been updated, AirPlay 2, Apple TV app,


And iOS 12.3.1 includes bug fixes for your iPhone and iPad. This update:

  • Fixes an issue that could prevent making or receiving VoLTE calls
  • Fixes issues in Messages that could cause messages from unknown senders to appear in your conversation list even though Filter Unknown Senders is enabled
  • Fixes an issue that could prevent the Report Junk link from appearing in Messages threads from unknown senders


No where I could find any link on the problem of "Contacts Missing" faced by you. Introspect and have a complete and thorough check on the way you handle settings on your iPhone.


Read often for a peaceful life.


Solution. Have a thorough check on your email accounts that you had that you have now. Add which ever is missing.

Opened whatsapp and contacts I had saved in my phone are missing.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.