Check your USB connections
If you see error 4005, 4013, or 4014, use these steps.
If you see one of the errors below, check your USB connection, USB cable, USB port, or computer:
- 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643–1650
- 2000, 2001, 2002, 2005, 2006, 2009
- An error that includes "invalid response"
Here's what to check. Try again after each step:
- Use the USB cable that came with your device. If you don't have it, try a different Apple USB cable.
- Switch to a different USB port on your computer. Don't plug into your keyboard.
- Switch to a USB port on a different computer.
- If you still see the error, check for other USB issues, check your third-party security software, then check your hardware.
If you still see an error, contact Apple Support.
Check your hardware
If you see error 53, use these steps.
If you see one of the errors below, you might have a hardware issue:
- 1, 3, 10, 11, 12, 13, 14, 16
- 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 56
- 1002, 1004, 1011, 1012, 1014, 1667, 1669
Here's what to check. Try again after each step:
- If iTunes is already open, quit and reopen it.
- Check your third-party security software.
- Make sure that your USB cable, computer, and network are reliable. Then try twice more to restore your iOS device.
- Check for outdated or modified software.
If you still see the error, contact Apple Support.
Get help with iOS update and restore errors - Apple Support
