IOS update 12.3.1 now Battery draining

anyone else having a battery problem after last update???

Posted on Jun 11, 2019 1:35 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 2, 2019 10:45 AM

becxbee wrote:

what You are suggesting is very Apple way of saying. I’m sure everyone has done this. As my previous messages, I have done a lot of experiment with my phone and following up by the adviser, still, the result is nul.. if you could provide some more test or experiment for me to test my phone. I would be happy to hear it. But I’m pretty sure what you are suggesting would be sth I had done in the past...

OK, here's a very simple test. Restore your phone to factory settings and do not restore a backup. Do not add any features, do not log in to your Apple ID or iCloud, and don't create any email accounts. The check your battery performance. If the problem is still present your phone has a hardware problem. Here are the instructions for restoring to factory settings-->Restore your iPhone, iPad, or iPod to factory settings - Apple Support

253 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

IOS update 12.3.1 now Battery draining

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.